What happens to your information.

When you contact us

You choose whether to send a message through our contact form. The form asks for your name, email address and message. We use the details you provide to respond to your enquiry, check the issue you raise and protect the form from spam or misuse.

Our hosting service also receives information needed to deliver and protect the website, such as your IP address, device or browser information and request details. An IP address may be used to limit repeated form submissions and automated requests.

Gear links and the services we use

We record clicks on retailer links and some site buttons. Retailer click records include the product, retailer and time of the click. These records help us understand which guides and links readers use and where to improve the site. We do not take orders, collect payment details or receive your purchase details through this website.

Retailer links take you to another website. That retailer may use cookies or similar tools to recognise a referral and handle your visit or purchase under its own privacy and cookie terms. Read those terms when you visit the retailer.

Service providers that host the website, store messages and deliver email handle information on our behalf to provide those services. Your information may be processed outside the country where you live.

Keeping and managing your information

We keep information only for as long as reasonably necessary for the purpose it was collected, including replying to messages, protecting the site and meeting applicable legal obligations.

You can use our contact page to ask what personal information we hold about you, request a correction or ask us to delete it. We may need enough information to confirm that a request relates to you. We will consider requests under the rules that apply to your information.

If our practices change, we will update this notice. You can also contact us with a question about how your information is handled.